Epic8: Transforming Digital Operations with a Custom Website, CMS, and CRM
- Laravel
- Livewire
- Alpine
Epic8 partnered with Cogneiss to create a seamless online presence that enhances user engagement, streamlines internal operations, and supports growth. The project involved building a responsive website, a custom content management system (CMS), and an integrated customer relationship management (CRM) platform.
Industry
- Realestate
Scope
- Website
- Web Application Development
- Web Design
- CMS
Overview
Epic8 required a flexible solution that would not only showcase their service offerings to potential clients but also support the company’s internal workflows. Their previous setup involved disparate systems, creating inefficiencies in content management, lead tracking, and customer communications.
Challenges
Building a Digital Presence from Scratch:
As Epic8 had no existing website or digital platform, Cogneiss needed to start from the ground up. This involved developing a completely new online brand identity, structuring the site to convey their services effectively, and ensuring the platform was intuitive for both first-time visitors and potential clients.
Managing Multiple Client Interactions:Epic8 required a solution that could manage diverse client interactions and data efficiently. This meant building a CRM that would handle lead tracking, client communications, and automate follow-ups to help streamline the sales process from the very start.
User-Friendly Content Management:
Since the team at Epic8 had no experience with managing website content, they needed an intuitive and flexible CMS. The system had to be simple enough for non-technical staff to operate without requiring extensive training, while still offering enough customization to handle dynamic content.
Scalability and Future-Readiness:
Given that this was their first venture into digital operations, Epic8 required a platform that could not only handle their current needs but also scale easily with future growth. Cogneiss had to ensure the solution was robust, secure, and flexible enough to adapt as their services and user base expanded.