AutoIC: Building a Frontend Website and Backend Portal for Automotive Industry
- Laravel
- ReactJS
- MySQL
- WordPress
AutoIC, a leading service provider in the automotive industry, offering comprehensive solutions to vehicle owners and automotive businesses across Australia. AutoIC’s services include vehicle inspections, compliance reports, and customized automotive services that cater to a diverse clientele.
Industry
- Automotive
- E-Commerce
- CRM
Scope
- Website
- Web Application Development
- Web Design
- CMS
overview
AutoIC approached Cogneiss to create a fully functional digital platform that would serve two distinct purposes: a frontend website to showcase their services and engage potential customers, and a robust backend portal to manage operations and client interactions. The frontend website was developed using WordPress for ease of content management and flexibility, while the backend portal was built using Laravel and ReactJS for enhanced performance and dynamic functionality. The system was hosted on AWS for scalability and security, ensuring the platform could handle growing traffic and data needs as the business expanded.
Challenges
Creating Two Distinct Systems:
AutoIC required both a public-facing website and an internal portal, each with unique requirements. The challenge was to build a seamless connection between these two systems, ensuring data flows smoothly while maintaining their distinct functionalities.
Managing Large Volumes of Data:
As AutoIC manages a significant amount of automotive data, including customer information, vehicle details, and service records, the backend portal had to be designed to handle large-scale data efficiently and securely.
Customizing the Backend for Business Needs:
The backend portal needed to be highly customizable to meet AutoIC’s operational needs, including user management, service tracking, reporting, and real-time updates. It required flexible workflows and permissions tailored to different user roles within the company.
Ensuring Scalability and Performance:
Given AutoIC’s rapid growth, the platform needed to be scalable to handle increasing traffic, data loads, and new features as required. At the same time, it was critical to ensure fast load times and a seamless user experience across both frontend and backend systems.
Managing large numbers of sensitive documents while providing the appropriate people with easy access was a key requirement, as well.
Solution
Features
Key features includes:
User-Friendly Frontend Website:
The WordPress-powered frontend offers intuitive navigation and a fully responsive design, making it easy for customers to explore services and get in touch with AutoIC.
Custom Backend Modules:
The backend portal includes custom modules tailored to AutoIC’s needs, such as service tracking, vehicle management, and client interaction management, all built with Laravel and ReactJS.
Third-Party Integrations:
The platform is integrated with Stripe for secure payment processing, Zoho for effective CRM management, and Zapier for workflow automation, allowing AutoIC to streamline operations across multiple systems.
Secure Document Handling:
It enables secure storage, sharing, and access control of sensitive documents (e.g., contracts; 3d designs; financial records…)
Client Payment Tracking:
It has an inbuilt payment tracking system to track client payments, invoicing services as well as the balances of pending amounts.
Real-Time Data Updates:
The system provides real-time notifications and updates, ensuring that AutoIC’s team can track service progress and manage customer interactions efficiently.
Implementation
Project Planning and Requirements Gathering:
Cogneiss began by working closely with AutoIC’s team to understand their business objectives and operational needs. Detailed discussions helped in defining the scope of the project, which included the frontend website, backend portal, and third-party integrations.
Frontend Development:
The frontend website was developed using WordPress, ensuring ease of content management and a responsive design. The website was built to offer a seamless user experience across all devices, with special attention to mobile optimization.
Backend Development:Simultaneously, the backend portal was developed using Laravel and ReactJS. The backend included features such as service tracking, real-time notifications, user management, and integration with third-party services like Stripe, Zoho, and Zapier. The development process was divided into phases, starting with core functionality and expanding to integrate additional features and automation.
Third-Party Integration:
The platform was integrated with Stripe for secure payment processing, Zoho for customer relationship management, and Zapier to automate workflows between various applications, streamlining AutoIC’s operational processes. Each integration was carefully tested to ensure seamless functionality across the system.
Testing and Quality Assurance:
Rigorous testing was conducted at every stage of the project to ensure all components functioned correctly. This included functional testing of the website and backend, integration testing for the third-party services, and performance testing on AWS to ensure scalability and security.
Once the system was deployed, we conducted user training sessions to ensure the client’s team could utilize the platform effectively.
Results
Since the launch of AIC, the client has reported significant improvements in their day-to-day operations:
Project management tasks that previously took days can now be completed in hours, thanks to centralized data and task automation.
The CRM has allowed for better communication with clients, resulting in fewer misunderstandings and improved client retention.
The secure document handling system has greatly reduced the risk of data breaches while ensuring compliance with industry regulations.
By eliminating the need for multiple software solutions and streamlining operations, the client has significantly reduced overhead costs.
Conclusion
Cogneiss delivered a comprehensive digital solution that met AutoIC’s needs for both a frontend website and a backend portal. The platform not only enhanced AutoIC’s online presence but also streamlined their internal operations through a custom-built backend solution. By leveraging modern technologies like Laravel, ReactJS, WordPress, and AWS, we created a scalable, high-performance platform that positions AutoIC for future growth and success.
